Symfonix® operates with many different stakeholder groups, constituents, residents, employees, customers, suppliers and advisors with the same aim, to ensure that our clients understand what is important to their stakeholders.
We provide our clients with the tools to listen to what their stakeholders want and be able to gain valuable insight into what really matters to their residents, employees, customers etc. From these tools we develop valuable intelligence which improves the organisations performance and allows better allocation and targeting of resources.
To help our clients to focus quickly on the key issues the system superimposes its results on maps of the consultation areas. This puts the information in context immediately and includes all the sources from individuals’ comments, to minutes of meetings thereby creating a desktop knowledge source that provides a clear view of issues and opinions.
"The Symfonix® software was instrumental in the success of our engagement activity. It gave us the opportunity to take residents' responses and provide meaningful analysis of their views, in their words. This was the first campaign on a countywide scale and the help and support from Symfonix® was vital."
Kent County Council