Symfonix® is both an ethos and a technical solution.

We chose the name Symfonix® because good engagement reminds us of conducting an orchestra.

To get the optimum results a conductor must be able to listen to each individual instrument in isolation and as part of a small group, however, the true symphonic experience is only achieved when listening to the orchestra playing together as a whole.

Stakeholder Engagement in business, public sector or community must follow the same rules, isolated information is useful but when presented within a contextual framework this information becomes powerful knowledge.....

We work with our clients and partners to improve consultation practices and increase engagement amongst stakeholders.

Our clients are organisations who really want to understand their stakeholders better, whether they be the organisation’s employees, customers, supply-chain or surrounding community, we develop valuable intelligence which improves the organisations performance.

Symfonix® is a new system for opinion monitoring. The system gathers and combines information from digital media with results from direct consultations and engagement exercises.

Once gathered, the system identifies the key issues and superimposes them on maps of the consultation areas. The system delivers contextual information, including individuals’ comments, to create a desktop knowledge source, offering management a clear view of issues and opinions.